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Verification at BetLegend Casino – documents and steps

How KYC works at BetLegend: accepted ID, proof of address and payment proof, upload steps, review and common reasons a document is rejected.

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Verification at BetLegend Casino – documents and steps

Verification at BetLegend: what we ask for and how it works

Verification at BetLegend means proving three things: who you are, where you live and that the payment method on your account is yours. You send us clear copies of the matching documents through your account, we check them, and the account is cleared for withdrawals. We are a UK-licensed operator and players must be 18 or over, so this check is a standard part of playing with us.

Players often ask when this happens. Cheques of this kind can be requested before a first withdrawal, and we may also ask at other points if our team needs to confirm something on the account. Sending your documents early, right after you register, is the easiest way to keep things moving later.

Everything below is procedural. For deposit methods see BetLegend payments; for bonus terms see BetLegend bonuses.

Documents accepted at BetLegend

We group what we ask for into three categories. You will not necessarily be asked for all of them; the request in your account tells you exactly what is needed.

Proof of identity

A valid, government-issued photo ID that shows your full name, date of birth and a photo. Typical choices are a passport or a UK photocard driving licence. The document must be in date and the whole page, all four corners included, must be visible.

Proof of address

A recent document showing your name and your current home address, such as a utility bill, a bank statement or a council tax letter. The name and address must match the details on your BetLegend account exactly.

Proof of payment method

If you deposit by card, we may ask for a photo of the card used. Cover the middle digits and the CVV code; we only need to see your name, the first and last digits and the expiry date. The same logic applies to Apple Pay or Google Pay: the underlying card must be yours.

How to upload your documents at BetLegend

Uploading takes a few minutes if your files are ready. Prepare scans or well-lit photos first, then follow the steps.

  1. Log in to your BetLegend account and open the verification or documents area.
  2. Choose the document type requested: identity, address or payment method.
  3. Select the file from your device. Photos taken on a phone are fine if the text is sharp and nothing is cropped.
  4. Submit it and repeat for each document we asked for.
  5. Wait for our confirmation. If anything is unclear, we will tell you what to resend.

Stuck at the upload stage? Reach our team by email at support@betlegend.co.uk or through the contact form; support is in English. Never send documents in a chat message or an ordinary email unless our team has specifically told you to.

Frequently Asked Questions

Which documents does BetLegend accept for verification?

We ask for a valid photo ID such as a passport or UK photocard driving licence, a recent proof of address like a utility bill or bank statement, and where relevant proof that the card or wallet you deposit with is yours.

How do I upload my documents to BetLegend?

Log in, open the verification area of your account, pick the requested document type, attach a clear file and submit it. Repeat for each document we asked for.

How long does BetLegend take to review my documents?

We do not publish a fixed review time. You will see the status in your account, and our team contacts you if anything needs resending. Clear, complete files help the review go smoothly.

Why was my BetLegend document rejected?

Common reasons are blurry or cropped images, an expired ID, a name or address that does not match your account, an outdated proof of address, or a card in someone else's name. Fix the point we flag and upload again.

Who can I contact if I have trouble with BetLegend verification?

Email support@betlegend.co.uk or use the contact form. Support is in English, and our team will tell you exactly what to resend.
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